Webex Integration

Automatically create Cisco Webex meeting links for your LinkTime bookings.

Overview

The Webex integration connects LinkTime to your Cisco Webex account. Once connected, LinkTime can automatically create unique Webex meeting links for each booking — your invitees join from their browser or the Webex app with no extra setup.

What LinkTime accesses: We only create meetings on your behalf. We do not access meeting recordings, participant data, or any meeting content.

Adding the Webex Integration

  1. 1

    Go to Integrations Settings

    Navigate to Settings → Integrations in your LinkTime dashboard.

  2. 2

    Click “Connect” next to Webex

    Find the Webex section under Video Conferencing and click the Connect button.

  3. 3

    Authorize LinkTime

    You'll be redirected to Webex's authorization page. Review the permissions and click “Accept” to grant LinkTime access to create meetings.

  4. 4

    Done!

    You'll be redirected back to LinkTime. Webex will now show as “Connected” in your integrations.

Using Webex with Event Types

Once connected, you can enable Webex for any event type:

  1. 1.Go to Event Types in your dashboard
  2. 2.Edit an existing event type or create a new one
  3. 3.In the “Location” section, select “Webex”
  4. 4.Save your changes

Now, whenever someone books this event type, LinkTime will automatically create a Webex meeting and include the join link in the confirmation email and calendar invite.

What Happens When Someone Books

A unique Webex meeting is created with the booking details

The Webex join link is added to the calendar event

Both you and your invitee receive the link in confirmation emails

Reminder emails also include the Webex link

If Webex link creation fails, the booking still succeeds (link omitted)

Removing the Webex Integration

To disconnect Webex from your LinkTime account:

  1. 1.Go to Settings → Integrations
  2. 2.Find Webex under Video Conferencing
  3. 3.Click “Disconnect”

Note: Existing bookings with Webex links will keep their meeting links. Only new bookings will be affected.

To fully revoke access: You can also remove LinkTime from your Webex account by going to Webex Settings → Integrations and removing LinkTime.

Data & Privacy

LinkTime takes your privacy seriously. Here's what we do and don't access:

What we access:

  • • Create meetings on your behalf
  • • Your Webex email (for account linking)

What we don't access:

  • • Meeting recordings or transcripts
  • • Participant information
  • • Meeting chat or content
  • • Your Webex contacts or spaces

Your Webex OAuth tokens are encrypted at rest using AES-256 encryption. See our Privacy Policy for more details.

Troubleshooting

Webex shows as “Not connected” after connecting

Try disconnecting and reconnecting. Make sure you're signed into the correct Webex account when authorizing. If the issue persists, contact [email protected].

Webex meeting wasn't created for a booking

Check that the event type has “Webex” selected as the location. Also verify your Webex connection is still active in Settings → Integrations. If Webex is disconnected, reconnect it.

My organization restricts third-party integrations

Some Webex organizations require admin approval for third-party apps. Contact your Webex administrator and ask them to approve the LinkTime integration in the Webex Control Hub. Once approved, try connecting again.

Need Help?

Our support team is here to assist you with any Webex integration issues.

Contact Support