# Webex Integration

> Automatically create Cisco Webex meeting links for your LinkTime bookings.
> Source: https://linktime.io/docs/video-conferencing/webex
> Last updated: February 2026

## Overview

The Webex integration connects LinkTime to your Cisco Webex account. Once connected, LinkTime can automatically create unique Webex meeting links for each booking — your invitees join from their browser or the Webex app with no extra setup.

> **What LinkTime accesses:** We only create meetings on your behalf. We do not access meeting recordings, participant data, or any meeting content.

## Adding the Webex Integration

1. **Go to Integrations Settings** - Navigate to Settings -> Integrations in your LinkTime dashboard.
2. **Click "Connect" next to Webex** - Find the Webex section under Video Conferencing and click the Connect button.
3. **Authorize LinkTime** - You'll be redirected to Webex's authorization page. Review the permissions and click "Accept" to grant LinkTime access to create meetings.
4. **Done!** - You'll be redirected back to LinkTime. Webex will now show as "Connected" in your integrations.

## Using Webex with Event Types

Once connected, you can enable Webex for any event type:

1. Go to Event Types in your dashboard
2. Edit an existing event type or create a new one
3. In the "Location" section, select "Webex"
4. Save your changes

Now, whenever someone books this event type, LinkTime will automatically create a Webex meeting and include the join link in the confirmation email and calendar invite.

## What Happens When Someone Books

- A unique Webex meeting is created with the booking details
- The Webex join link is added to the calendar event
- Both you and your invitee receive the link in confirmation emails
- Reminder emails also include the Webex link
- If Webex link creation fails, the booking still succeeds (link omitted)

## Removing the Webex Integration

To disconnect Webex from your LinkTime account:

1. Go to Settings -> Integrations
2. Find Webex under Video Conferencing
3. Click "Disconnect"

Note: Existing bookings with Webex links will keep their meeting links. Only new bookings will be affected.

> **To fully revoke access:** You can also remove LinkTime from your Webex account by going to [Webex Settings -> Integrations](https://settings.webex.com/integrations) and removing LinkTime.

## Data & Privacy

**What we access:**
- Create meetings on your behalf
- Your Webex email (for account linking)

**What we don't access:**
- Meeting recordings or transcripts
- Participant information
- Meeting chat or content
- Your Webex contacts or spaces

Your Webex OAuth tokens are encrypted at rest using AES-256 encryption. See our [Privacy Policy](https://linktime.io/privacy) for more details.

## Troubleshooting

### Webex shows as "Not connected" after connecting

Try disconnecting and reconnecting. Make sure you're signed into the correct Webex account when authorizing. If the issue persists, contact support@linktime.io.

### Webex meeting wasn't created for a booking

Check that the event type has "Webex" selected as the location. Also verify your Webex connection is still active in Settings -> Integrations. If Webex is disconnected, reconnect it.

### My organization restricts third-party integrations

Some Webex organizations require admin approval for third-party apps. Contact your Webex administrator and ask them to approve the LinkTime integration in the Webex Control Hub. Once approved, try connecting again.